We create effective strategies, powerful identities, seamless interactions, and memorable experiences to connect people to brands and organizations.
What We Do
Strategy
Positioning
Positioning is the heart of a brand. It defines what a brand is, it's benefits and competitive advantages, and what it means to the target market. In short, brand positioning establishes an emotional connection with your customers. It's how you want your company to be perceived in their minds and among competitors.
User Profile and Journey
We apply our findings from customer to segmentation to user profiles that represent a brand's target markets, then map out scenarios in which those users might interact with a brand. Defining informed interactions helps us predict pain points and provides insight into functionality and user behavior.
Customer and Revenue
Segmentation
Segmentation is a powerful tool for discovering customer needs and potential for growth. By examining the behaviors, motivations, and frustrations of specific groups within a target market, we can identify unfulfilled needs and turn them into competitive advantage.
Branding Attributes
Brand attributes are characteristics that describe the intrinsic and extrinsix qualities of a brand. They reveal its personality, functionality, and physical traits through imagery, language, actions, and assumptions. Attributes are what allow us to identify brands.
Competitive Audit
A thorough competitive analysis is critical for any emerging or evolving business. This process identifies the strengths and weaknesses in a brand's competitive landscape, allowing your company to better understand the market, target customers more effectively, and make intelligent decisions about how to grow your brand.
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